Delivery Delivery methods 25 March, 2020 VolkGam <p><strong>How the Virtual Products purchased on the website are delivered to the customer?</strong></p> <p><strong>To buy a product on the website, you need to follow a few simple steps:</strong><br><br>1. Choose a product that has a price.<br>2. Put the selected product in the cart by clicking on the «Add to cart» button, which is located next to the product.<br>3. When all the products are collected, go to the cart by clicking on the silhouette of the cart at the top, in the header of the site <a href="https://volkgam.ru/Customer/Home/Cart">«Cart»</a>.<br>4. The shopping cart will offer a list of purchased items, the number of which can be changed. If the quantity is specified as 0 (the price in this case will also be specified as 0), then this product has already been purchased by you and is in your <a href="https://volkgam.ru/Customer/Inventory">«Inventory»</a> in <a href="https://volkgam.ru/Customer/User/Account">«Personal Account»</a>, and if the quantity is specified as 1 and it cannot be changed, then this product can only be purchased once and in a single an instance with permanent access to it, which is opened to the buyer on a separate private page.<br>5. In the upper left corner of the cart, the number of purchased goods and the total amount to be paid are shown.<br><br><strong>ATTENTION!</strong> Each product has properties: Object, Important, Description, Price, Type, Amount. Please pay attention to the Important column, where, in addition to the name, there may be important messages and additional instructions for the buyer. The Type column indicates the type of product being purchased: Asset - an asset for an application; Item - an object or a game object that is obtained inside an application or game; Game - a game; Model3D - a 3D model; Print - a 2D picture or collage or drawing with a high resolution for printing; Tutorial - a paid tutorial content.<br><br>6. When the goods are selected, you can buy them by clicking the «Pay (by card)» button or the «Pay(Push/SMS)» button, after the «Accept» consent check mark is set above the terms of Payment and Offer.<br><br><strong>ATTENTION!</strong> In order to start the payment process for the product, the user must be registered on the site and must log in to the site with their credentials. <a href="https://volkgam.ru/Customer/User/Create">«Registration»</a> or <a href="https://volkgam.ru/Identity/Account/Login">«Enter»</a>.<br><br>7. After pressing the button «Buy» in the cart, then follow the instructions of the banking system <a href="https://www.sberbank.ru/"><strong>PAO SBERBANK</strong></a>.<br><br><br><strong>How the purchased goods are delivered to the buyer:</strong><br><br>1. After the user has purchased the goods, they appear in his <a href="https://volkgam.ru/Customer/Inventory">«Inventory»</a> in <a href="https://volkgam.ru/Customer/User/Account">«Personal Account»</a> in the form of an Order under a certain number and with all the purchased goods inside this order.<br><br>2. There can be 2 main types of products in the Order: those that are purchased once and provided immediately and those that still need to be received inside the application (or game). The first type is issued immediately and on a separate private page with all explanations and additional information - click on the red arrow in the Resource column. The second type is issued in the application (or game) itself - click on the green arrow in the Resource column to go to the application where you can get this item (this application or game must be installed in the user's system) - just log in to the application or game and click the «Delivery» button there.<br><br><br><strong>For a visual representation of the entire process of buying products on the site, watch this video:</strong><br><br>...the video will appear soon…</p>
